Insights

Explore Toyota Connected news, culture events, and case studies on how we use technology to enable mobility, safety and convenience services that help us make the world a better and safer place.
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Toyota Connected Has Pursued Ultimate Customer Satisfaction for 30 Years

Toyota Connected North America has been around for eight years, and has made headway in transforming Toyota through bringing telematics services and many elements of the multimedia experience in-house.

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Toyota Connected’s Data Linguists Make Words Add Up

TCNA is responsible for programming VA to make commands conversational with a goal to lessen cognitive load on the driver and passengers.

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Toyota Connected 2023 Year in Review: From the Digital Space to the Public Space

Toyota Connected North America (TCNA) has hummed along since its inception in 2016, offering products and services that keep Toyota and Lexus drivers moving.

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Lisa Frey Brings Ideas to Life Through Sketchnoting

In her daily standups with team members at Toyota Connected North America (TCNA), Agile Services Manager Lisa Frey learns what teams are working on, their milestones (expressed as KPIs and OKRs), as well as the challenges and opportunities the teams have in order to aim to constantly improve products and services in the market.

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TCNA Managing Counsel Wande Elam on Tech, Law and a Passion for Helping Others

“I object, your honor!” The jury murmurs. Cue in the music. That’s your favorite legal drama.

That’s not reality. Reality is far more nuanced and often doesn’t involve a courtroom at all.

At a tech company, lawyers quietly reach every part of the business, guiding an organization through a constantly changing and often complex internal and external environments.

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Designing a World-Class User Experience Starts with Trust

For UX/UI designers Katie Naiser and Andrew Han, trust is absolutely necessary – trust in their teams, trust in their missions and trust in their intuition. They’re two designers among the many people at Toyota Connected North America (TCNA) who help to instill that same confidence within millions of customers they serve.

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2022 By The Numbers

This past year has been one of progress and plenty of change. We've celebrated many milestones, with plenty more on their way. From 2022, these numbers represent many of the highlights behind the achievements at Toyota Connected North America:

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2022 in Review: Celebrating Together

Whatever the “new normal” is, we’re likely in it. The year 2022 set us on a path toward stability gently returning after two years of uncertainty, and it also set Toyota Connected (“TC”) up for our next adventures as the company continues to evolve.

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James Nickolettos and his wild adventure from TC intern to full-time employee

You have to empathize with those who’ve endured in their educational pursuits throughout the pandemic – remote learning, remote internships, and the pitfalls of a tenuous job market following graduation. Taking life with a grain of salt and the anxiety of uncertainty is a tough way to go, but those who are persistent can find a way to succeed.